Reference

What You Agree To When You Use apk789

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the platform — from the slot lobby to the live tables.

Account EligibilityDANA · OVO · GoPayJurisdiction-Dependent AccessFair Use PolicyAccount Security

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CONTACT CHANNELS

Reach Us About Any Terms Question

If any part of these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team is available around the clock. Reach us through live chat inside the platform, by email, or via WhatsApp — whichever is fastest for you. For account-specific queries, have your registered mobile number and last transaction reference ready so we can resolve things quickly.

Live Chat Open the chat icon inside your account dashboard. Available around the clock for account, payment, and terms queries.

Email Support Send your query with your account ID and a brief description. We aim to respond within one business day for non-urgent matters.

WhatsApp Message our support number directly for fast responses on wallet verification, account access, or terms clarification.

How These Terms Apply to Your Account

apk789 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction between you and apk789 — account registration, wallet top-ups via DANA, OVO, or GoPay, game participation, and withdrawal requests. We reserve the right to update these terms when required; continued use of the platform after a change is posted constitutes acceptance.

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Your account is personal and non-transferable. Sharing login credentials or allowing a third party to operate your account is a breach of these terms and may result in suspension. Transactions processed through local e-wallets are subject to the terms of those payment providers in addition to
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ours. Where a conflict arises between these terms and applicable Indonesian law or regulation, local law takes precedence. If any clause is found unenforceable, the remaining terms continue in full effect. Players in Surabaya and across Indonesia access the platform under the same conditions — eligibility
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depends on local law and the eligible regions we serve. We do not accept accounts from jurisdictions where online gaming is prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account data and transaction history are stored with encryption in transit and at rest. We collect only the information needed to operate your account — registration details, payment references, and session activity. Cookies are used to keep your session active across devices, so switching from your phone to a browser on desktop does not log you out mid-session. You can request a copy of your account data or ask us to close your account at any time by contacting support. Retention periods follow applicable data regulations; we do not hold personal data longer than necessary.

Data Handling

We store only what is needed to run your account and process payments. No data is sold or shared with third parties outside our payment and compliance partners.

Cookie Policy

Session cookies keep you logged in across devices. You can clear cookies at any time; doing so will end your active session and require a fresh login with OTP.

Account Security

Every login triggers an OTP to your registered number. If you receive an OTP you did not request, change your password immediately and contact support.

Data Requests

To access, correct, or delete your personal data, submit a request through live chat or email. We will respond within the timeframe required by applicable law.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering your rights, account access, payment rules, and how to get things changed or resolved.

Access depends on local law and the eligible regions we serve. If your region permits online gaming, you can open an account and use DANA, OVO, or GoPay to fund it.

Breaches such as sharing your account or using fraudulent payment details may result in suspension or permanent closure. Any pending balance is reviewed before a final decision is made.

Contact support via live chat or email with your account ID. We will process your data access request within the timeframe required by applicable Indonesian data regulations.

We post updates to these terms on this page. Continuing to use the platform after a change is published means you accept the updated version. Check this page periodically.

If your wallet shows a completed transfer but your account balance has not updated within 30 minutes, contact support with the transaction reference number for manual verification.

Send a closure request through live chat or email. We will confirm your identity, process any eligible remaining balance, and close the account within a reasonable timeframe.

What You Agree To When You Use apk789

Reach Us About Any Terms Question

How We Protect Your Account and Data

Data Handling

Cookie Policy

Account Security

Data Requests

Common Questions About These Terms

01 Can I use apk789 if I am in Indonesia?

02 What happens if I break these terms?

03 How do I request a copy of my personal data?

04 Can apk789 change these terms without notice?

05 What if a DANA or OVO deposit does not reach my account?

06 How do I close my account?

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